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Operating Principles

Our Operating Principles are the basis for all interactions with clients, colleagues and our community:
  • Commit to excellence
  • Treat people fairly; value diversity
  • Insist on integrity
  • Communicate openly, honestly and directly
  • Listen with an open mind; Learn from everything
  • Take responsibility; Lead by example
  • Respect, trust and encourage others
  • Work as a team
  • Have fun
Code of Ethics
Clients
  • We will serve our clients with integrity, competence and objectivity.
  • We will keep client information and records of client engagements confidential and will use proprietary client information only with client’s permission.
  • We will not take advantage of confidential client information for ourselves or our firm.
  • We will not allow conflicts of interest that provide a competitive advantage to one client through our use of confidential information from another client who is a direct competitor without that competitor’s permission.
Engagements
  • We will accept only engagements for which we are qualified by our experience and competence.
  • We will assign staff to client engagements in accord with their experience, knowledge and expertise.
  • We will immediately acknowledge any influences on our objectivity to our clients, and will offer to withdraw from a consulting engagement when our objectivity or integrity may be impaired.
Professionalism
  • We will respect the intellectual property rights of our clients, other consulting firms and sole practitioners, and will not use proprietary information or methodologies without permission.
  • We will not advertise our services in a deceptive manner and will not misrepresent the consulting profession.
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