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TUTORIALS

This tutorial shows detail on how to use the Mimecast Outlook Plugin. (5:00)

This tutorial describes how to use the NDR Support Now online portal which allows you to create and track support requests. You can also view quotes and invoices. (3:19)

This video is a follow up to the NDR Support Now tutorial focusing on creating and terminating user accounts. (1:39)

In this tutorial we will show you how to create a support request, or ticket, by email and the process to complete the ticket. (1:56)

Client Reporting highlights the statistics and data in our client reports. We believe all information we collect and document pertaining to your IT infrastructure and support should be readily available to you – without having to ask for it. Recently we’ve added some new gauges, and modified some existing ones, to give you a more complete overviewe of service delivery and network information. (3:18)

This video reviews Network Doctor’s Email Protection service which includes spam/virus filtering and email archiving. (2:44)

The tool is what Network Doctor technicians use to connect to computers to troubleshoot issues. (:52)

The tool is what Network Doctor technicians use to connect to computers to troubleshoot issues.
(1:27)