Author: Gabriella Valdes

[embed]https://www.youtube.com/watch?v=Zwfn2GwW_AA&feature=youtu.be[/embed] [qodef_separator class_name="" type="full-width" position="center" color="#00000" border_style="solid" width="" thickness="" top_margin="" bottom_margin=""] Have you ever used Starbucks WiFi? Ever been to a conference, airport, or hotel and used their public WiFi? As part of our Cybersecurity series, watch and learn about the “hacker across the room” when using public WiFi with partner, Paul Hilbert....

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Security of our clients’ infrastructures is one of our top priorities. To ensure our clients our protected, we are partnering with a company that specializes scanning the “dark web” for passwords and credentials associated with prespecified search criteria, such as a domain name. What is the dark web? The dark web can be explained as a cryptic online world, where anonymous users can post and sell your...

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[qodef_separator class_name="" type="full-width" position="center" color="#00000" border_style="solid" width="" thickness="" top_margin="" bottom_margin=""] We would like to congratulate Diego Carvalho and Eric Christensen, two valuable team members, for displaying exceptional levels of customer service and receiving the highest survey scores. Network Doctor donated $1 for every survey filled out upon the completion of a service request. The next charity will be Greenwich House. Greenwich House helps individuals and families lead more...

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We live in a time during which passwords are our life lines. Network Doctor has 6 tips for keeping you afloat.   Don’t reuse passwords. Using the same password for multiple accounts puts them all at risk.   Create a secure password.  Using “password” as your password is neither clever nor secure. It’s always best to use a password that is long, with both capital and lower case letters, as well...

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October is Cybersecurity Month. We like to take this opportunity to share some useful reminders to keep you safe from cyber-threats. Spoofing is the most common type of cyber-crime. Spoofing is the act of disguising a communication as coming from a trusted source in an attempt to trick you into providing sensitive information about you or your organization to cyber-criminals. Spoofing can also infect computers with...

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[qodef_separator class_name="" type="full-width" position="center" color="#00000" border_style="solid" width="" thickness="" top_margin="" bottom_margin=""] We would like to congratulate Joe Lobelle and Matt Atkinson, two valuable team members, for displaying exceptional levels of customer service and receiving the highest survey scores. Network Doctor donated $1 for every survey filled out upon the completion of a service request. This month's proceeds will be donated to Snow Foundation, a voice for rare disease, working towards a...

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This week, Network Doctor's Help Desk Manager, Cenon Hipolito, was interviewed by BrightGauge, an application for internal and external reporting, as a "Customer Success" story. Cenon talks about Network Doctor's story and success, our company culture, our client relationships, our style of reporting, and more.   How we use BrightGauge for our clients Here at Network Doctor we use BrightGauge to leverage our data and share it with...

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[qodef_separator class_name="" type="full-width" position="center" color="#00000" border_style="solid" width="" thickness="" top_margin="" bottom_margin=""] We would like to congratulate Joseph Lobelle and Kenny Jean, two valuable team members, for displaying exceptional levels of customer service and receiving the highest survey scores. $1 was donated for every survey filled out upon the completion of a service ticket. Network Doctor will continue its donations to Triform Camphill Community , a residential community for young adults...

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