Why You Should Replace Workstations 4 Years and Older

General Overview


In the modern business world of today, employee PCs are a necessity rather than a luxury. Unfortunately, the rapidly-changing nature of technology creates the need for repair or replacements every few years. As you might expect, the choice between replacing or repairing aging machines raises significant budgetary concerns for business owners, and the comparatively low upfront expense of the latter option may seem attractive to many at first glance. However, employers must consider the impact of device age on both the direct and indirect costs of PC ownership to maximize their return on investment by replacing workstations 4 years and older.


ROI Cost/Value Categories


Three primary cost/value categories contribute to ROI over the lifecycle of any machine:


Direct costs are costs related to device lifecycle management (i.e. purchase, delivery, infrastructure, security, user support, repair & replacement). Maintaining PCs 4+ years old increases these expenses because they:

  • Run outdated operating systems which are no longer supported by the manufacturer
  • Often have compatibility issues with the latest software and remote connectivity applications
  • Experience frequent system and application crashes
  • Necessitate repairs out of warranty or the purchase of an extended warranty
  • Require repair 1.5x more frequently per year than newer models at 1.4x the cost
  • Typically lack the security to prevent and respond to sophisticated malware attacks


End-user costs are indirect costs associated with the time that users spend troubleshooting/fixing older workstations. The impact of device age on these costs results in the following:

  • An average of 42 working hours per year are lost due to repair for each PC 4 years and older
  • An Increased need for IT support and the misallocation of these resources
  • Frequent patching and updates, further increasing user downtime and IT spending


Productivity gains are the added value of amplified employee output after obtaining higher-performance machines and/or devices that enable greater mobility. These benefits include (but are not limited to):

  • The capacity to run the latest versions of multiple applications at once without performance drop-off
  • Significantly shorter boot/response times, and by extension, greatly improved efficiency
  • Increased employee mobility resulting from thinner/lighter laptops with longer battery life
  • Reduced IT-related expenses across the board, as newer PCs are simple to manage
  • The ability to better secure and protect sensitive data by using current hardware and software
  • Manufacturer-provided patches and updates in real-time



In sum, business owners should replace workstations 4 years and older to increase employee productivity and avoid long-term costs associated with repair, maintenance, security concerns and user downtime. For more information on best practices regarding the PC refresh cycle, please contact your Account Manager.